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Dear customers,
We are still very busy patching and upgrading our services. The process is unfortunately slow due to technical bottlenecks, but it progresses smoothly.
The reason it's so slow is that there are a huge number of instances that need upgrading. Also, due to technical reasons, we needed to upgrade Nextcloud to v34 as well for everything to work. For this reason the scope is much bigger than we would have liked.
The Family (aka Individual) accounts are being upgraded and gradually brought back online.
The Personal Storage (Basic/Pro/Plus) and Free Trial environments are also still in the process of being upgraded. Due to these being very large servers, this unfortunately takes a while.
Please be assured we are working with full manpower and more to get everything fixed as soon as posslble.
Thank you for your patience!
Kind regards,
The Good Cloud Team